Privacy Policy

Your Privacy Matters to Us

Just Pay Half Pittsburgh ("Just Pay Half Pittsburgh," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes our practices in connection with information collected through our website, https://justpayhalfpittsburgh.com (the "Site"), and any related services where this Policy is posted.

By accessing or using this Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with any part of this Policy, please do not use our Site.

This Privacy Policy is incorporated into and forms part of our Terms of Service.

Who We Are & How to Contact Us

The Site is owned and operated by Just Pay Half Pittsburgh. If you have any questions about this Policy or our privacy practices, or if you wish to exercise any of your privacy rights, you may contact us at:

• Just Pay Half Pittsburgh
• 875 Greentree Road, PA, 15220
• Phone: (412) 458-3455
• Email: customerservice@justpayhalfpittsburgh.com

Scope of This Policy

This Privacy Policy applies to information we collect:

• When you visit or use our Site;
• When you create an account, purchase or redeem vouchers, or participate in promotions;
• When you subscribe to communications, contact our customer service team, or otherwise interact with us;
• When we work with our participating merchants and service providers in connection with your voucher purchases and redemptions.

This Policy does not apply to websites or services operated by third parties, including merchants or partners linked from our Site. Please review their privacy policies directly for information about their practices.

Information We Collect

We may collect the following categories of information, either directly from you, automatically, or from third parties:

1. Account & Contact Information

Information you provide when you create an account, purchase a voucher, or contact us, such as: your name, email address, billing and shipping address, phone number, and account login details.

2. Profile & Preference Information

Information that helps us understand your interests and preferences, such as: saved favorites, preferred categories, demographics (such as age range), and communication preferences.

3. Transaction & Voucher Information

Details about your interactions with us, including: vouchers viewed and purchased, order history, redemption data (e.g., which merchant, when redeemed), payment method details processed via our payment partners (we do not store full card numbers), and related customer service interactions (such as refund or support requests).

4. Communications

Records of your communications with us, including emails, messages submitted via forms, customer service notes, survey responses, and feedback.

5. Device, Usage & Log Information

Information sent by your browser or device when you visit our Site, such as: IP address, browser type and version, device identifiers, operating system, pages viewed, links clicked, referring/exit pages, and dates/times of access. We may associate this information with your account where legally permissible.

6. Cookies & Similar Technologies

We use cookies, pixels, and similar technologies to:

• Remember your preferences and keep you logged in;
• Analyze Site performance and usage;
• Personalize content and offers;
• Support advertising and measurement with trusted partners.

You can control cookies through your browser settings, but disabling certain cookies may affect Site functionality.

How We Use Your Information

We use the information we collect for purposes including:

• Processing your voucher purchases, redemptions, and account activities;
• Providing, operating, and improving the Site and our services;
• Personalizing your experience, including showing relevant offers and promotions;
• Communicating with you about your account, orders, vouchers, and support requests;
• Sending promotional emails, newsletters, and special offers (you may opt out at any time);
• Detecting, preventing, and responding to fraud, abuse, security risks, and technical issues;
• Complying with legal obligations and enforcing our Terms of Service and other agreements;
• Analyzing trends, usage, and performance to improve our Site, services, and customer experience.

How We Share Your Information

We do not sell your personal information. We may share your information as follows:

1. Participating Merchants & Fulfillment Partners

When you purchase or redeem a voucher, we may share relevant information with the applicable merchant or fulfillment partner so they can verify, honor, and manage your voucher and provide customer service.

2. Service Providers

We engage trusted third-party providers to perform services on our behalf, such as payment processing, hosting, email delivery, analytics, security, and support. These providers are permitted to use your information only as necessary to provide services to us and are required to protect it appropriately.

3. Advertising, Analytics & Social Media Partners

We may share limited pseudonymized or aggregated information with analytics and advertising partners to help us understand Site usage and deliver relevant marketing. These partners may use cookies and similar technologies subject to their own privacy policies.

4. Business Transfers

If we undergo a merger, acquisition, restructuring, or transfer of assets, information we hold may be transferred as part of that transaction. We will require any successor to honor this Privacy Policy or a substantially similar policy.

5. Legal & Safety Obligations

We may disclose information if required to do so by law or in a good-faith belief that such action is necessary to: comply with legal obligations; respond to valid requests by public authorities; protect our rights, property, or safety; protect users or the public; or enforce our Terms of Service.

6. Aggregated or De-Identified Data

We may use and share aggregated or de-identified information that does not identify you personally for research, analytics, marketing, and other lawful purposes.

Your Choices

You have choices regarding how we use your information:

• Account Information: You may review and update certain account details by logging in to your account on the Site.
• Email Preferences: You may opt out of promotional emails at any time by clicking the unsubscribe link in those emails or by contacting us. We may still send you non-promotional emails related to your account, orders, or vouchers.
• Cookies: You may adjust your browser settings to refuse or limit cookies. Some Site features may not function properly without certain cookies enabled.
• Access & Correction Requests: You may contact us using the information above to request access to, correction of, or deletion of certain personal information, subject to applicable law and verification requirements.

Security and Data Retention

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as needed to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements, or as otherwise permitted by law.

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us without appropriate consent, please contact us so we can take steps to delete such information.

Third-Party Websites & Services

Our Site may contain links to third-party websites, including merchant sites and partners. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this page. Your continued use of the Site after any changes become effective signifies that you accept the updated Policy.